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2016 National Aged Care Workforce Census and Survey

The Department of Health has contracted the National Institute of Labour Studies at Flinders University to undertake the 2016 National Aged Care Workforce Census and Survey.

There are two different census and survey packages:

  • The Census of Residential Aged Care Facilities (with a set of Residential Worker Surveys) and

  • The Census of Home Care and Home Support Aged Care Outlets (with a set of Home Care and Home Support Worker Surveys).

One or more census and survey packages were posted to each aged care provider in late June 2016. Providers are responsible for distributing the relevant questionnaires to their residential facilities and/or home care/home support service outlet locations and ensuring they are completed.

In conjunction with the workforce census, there is a survey of a sample of direct care workers – between 3 and 8 from each aged care facility / service outlet. Censuses and surveys can be completed either using the paper forms or online. The packages contain usernames and passwords allowing access to online versions.

All approved providers of aged care services must ensure completed aged care workforce censuses are returned, as set out in the Accountability Principles 2014 Part 5, made under subsection 96-1 of the Aged Care Act 1997.

Commonwealth Home Support Programme (CHSP) grant recipients must ensure completed aged care workforce censuses are returned, as set out in Section 5.3.5 within the CHSP Programme Manual 2015.

Thank you to all those aged care providers who have ensured that their facilities/service outlets have completed the workforce census (and distributed surveys to employees).

If your facilities/service outlets have not yet completed the workforce census (and distributed surveys to employees), there is still time! We will be accepting responses until the 23rd of September 2016.

A high response rate will make the project a success and allow us to access reliable data on the aged care workforce.

Further information is available at survey.ipsos.com.au/NACWCAS. If you have any questions please call the free helpline 1800 071 735.

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