The Australian Government is committed to increasing your choice when it comes to aged care services. That’s why we’re introducing a number of changes in February 2017.
These changes will give you greater choice, control and flexibility in the way you receive home care services, and how those services are delivered.
From 27 February 2017, if you have a home care package, it will be easier to change providers if you move to live in another area or you are looking for a better fit. If you choose to change service providers, your home care package funding will move to your new service provider. This applies to existing home care package recipients and to new clients.
If you are happy with the services you are getting, you don’t need to do anything.
The department will send out letters in November 2016 to existing home care package recipients and new clients outlining the changes and what you need to do.
Read more at http://www.myagedcare.gov.au/news/changes-to-home-care-in-february-2017