LASA welcomes long overdue replacement of Government IT system for aged care payments

October 19, 2016

Leading Age Services Australia (LASA) welcomes the long overdue replacement of Government IT systems managing payments for residential and home and community care providers.

LASA CEO Sean Rooney said the Department of Human Services payment system has been a considerable point of frustration for the aged care sector for many years.

LASA has pushed hard for a better IT system, making strong representations to Government and the Department of Human Services to get a sustainable, reliable and stable payment system for the aged care sector.

“The existing system is inefficient and unreliable, and clearly not up to the task,” Mr Rooney said.

“It has caused substantial delays and problems for providers, often leaving them out of pocket for months at a time, whilst also creating confusion and anxiety for older Australians receiving care and services.

“While it is encouraging that the Government has committed to build a new payment system, it needs to invest now in dealing with the problems industry and consumers are still experiencing while we wait to transition to this new system.”



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