Provider readiness for landmark change next month in focus as report finds some lag behind

January 24, 2017

With just five weeks to go before deregulation is introduced into home care, the Department of Health has released the findings of key research into the readiness of providers for the landmark reforms.

The report, which was completed by research agency Taylor Nelson Sofres in September, was based on in-depth interviews with 52 home care providers, representing approximately 10 per cent of the industry.

The report released on Monday

Its release on Monday came after Community Care Review put questions to the department in December regarding the release of the report and subsequently lodged a Freedom of Information application requesting the report earlier this month.

The interviews, undertaken between June and August last year, showed enthusiasm for the reforms was highest among larger and not-for-profit providers, while rural organisations and small not-for-profits were the least prepared for the change.

Government efforts to assist providers with the transition to a competitive marketplace from 27 February should focus on not-for-profit providers, which may lack the resources and business acumen to make the necessary adjustments, the report said.

Resistance to change and limited understanding of the policy also contributed to concern and apprehension among some providers, the research found.

Despite some concerns, overall around 70 per cent of providers expressed high levels of confidence their organisation would be ready to compete in the new marketplace by February.


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