Home Care Services - Rights and Obligations guidelines from ACCC
The ACCC has recently release guideline on Providers Rights and Obligations, download a copy from here: https://www.accc.gov.au/system/files/1415-Directed%20Aged%20Care%20-%20INDUSTRY_FA_WEB.PDF
More information from here: https://www.accc.gov.au/system/files/1415-Directed%20Aged%20Care%20-%20INDUSTRY_FA_WEB.PDF