Operate with confidence

Smarter Aged Care Admissions, Better Customer Experience

Deliver a seamless admission experience with accurate quoting and agreements tailored for aged care.

Resident Select Benefits

Resident Select boosts your chances of converting enquiries into residents by enhancing the customer experience. It streamlines admissions, quoting, and agreements, improves enquiry tracking, and makes financial conversations clearer and more confident.

Improve Efficiency with Accurte Quoting and Agreements

  • Instantly generate accurate, compliant aged care quotes.
  • Accurate agreements created in minutes
  • Improve efficiency across your sales team.

Improve Sales Conversion Rates

  • Track performance with real-time sales reports
  • Identify where enquiries stall and follow up quickly
  • Turn more enquiries into paying residents

Enhanced Customer Experience

  • Provide families with clear, easy-to-understand pricing.
  • Help them make informed decisions quickly.
  • Build trust with professional, transparent communication.

Compliance Made Simple

  • Stay ahead of regulatory changes with built-in tools.
  • Auto-generate legal agreements and financial breakdowns.
  • Be audit-ready and confident in your process.

Make Financial Conversations Easier

  • Reduces stress by removing guesswork for staff and families.
  • Compares RAD, DAP, and combo options in real time.
  • Generates clear, compliant quotes that are easy to explain.

Highlight Your Best Referral Sources

  • Track which referrers send you the most qualified leads.
  • Spot trends in referral partners performance
  • Focus your outreach on the referrers who actually drive occupancy.

Resident Select Features

Resident Select simplifies admissions with fast, accurate quoting, automated agreement generation, enquiry tracking, and tools to support clear financial conversations with families.

Quoting Calculator

Quickly assess what residents can afford with the quoting calculator. Includes RAD/DAP, pension, and means-tested care fee calculators.

Compliant Agreements

Instantly generate accurate, legal agreements tailored to resident types. Ready for 1st Nov 2025 reforms, no legal guesswork.

CRM and Brochures

Track enquiries, manage follow-ups, and showcase services visually. Custom brochures help residents make informed decisions at home.

Dashboards and Reporting

Gain visibility into sales activity and team performance. Turn data into insights to improve occupancy and outcomes.

Enquiry Tracking

Capture and manage all sales enquiries in one place. Ensure no lead is missed and boost conversion rates.

Referral Management

Log, track, and report on referral sources with ease. Identify high-performing partners and optimise your sales funnel.

Resident select for

Residential Aged Care

Confidently assist families with clear, accurate quoting and agreements while staying on top of aged care funding updates and driving revenue.

Resident select for

Retirement Villages

Convert enquiries into residents faster while helping families make informed, confident financial decisions.

Resident select for

Make Home and Community Care Easy to Understand and Access

Support participants from first enquiry through to getting started, with tools that help explain your services and why they should choose you. Covers both Home Care and the new Support at Home program from 1 Nov 2025.

Software Solutions for Residential Aged Care, Retirement Village & Home Care

50,000

beds managed through Inerva Cloud ERP and Resident Select

500+

residential facilities supported

20+

years serving Australia Aged Care

200+

customers across Australia

Ready to Operate More Efficiently?

Reach out today to reduce admin overwhelm and optimise your aged care operations.