HOME CARE

Confident Support at Home Management

Reduce adminstrative overwhelm by streamling billing and claiming. Seamless HCP to Support at Home transition on 1st Nov 2025.

Inerva Cloud ERP and Resident Select Help Home Care and Support at Home Providers Through the Whole Financial Journey

Create The Budget

Use Resident Select to set up personalised care plans, cost services, and agree on pricing with participants. Build trust with families and ensure budgets meet the latest Support at Home funding rules.

Manage the Budget and Billing

Track service delivery, update care plans, and generate accurate invoices with Inerva Cloud ERP. Reduce billing errors, save admin time, and stay compliant.

Claim from the government

Submit Support at Home claims through Inerva Cloud ERP, with built-in checks to reduce errors and delays. Get paid faster and stay aligned with Services Australia requirements.

Inerva Cloud ERP Streamlines Billing and Claiming For Home Care and Support at Home.

Manage And Simplify Support at Home Management

Efficiently manage your Support at Home billing and claiming with integrated client records, budgeting, billing, and claim reconciliation.

Integrated Payroll  

Payroll is integrated with Inerva Cloud ERP to keep payroll across your three types of care (residential aged care, retirement villages and Support at Home) in one place.

Client Management, Billing and Claims

Access real-time client information, including financial status, charge history, invoices, payments and subsidies to respond to clients in a timely manner.

Finance/GL & Cash Management

The finance /GL module provides integrated financial management across your entire business.

Seamless HCP to Support at Home Transition

Automatically transition HCP participants to Support at Home funding from 1 November 2025. Historical data is fully preserved, and funding classifications update in place, allowing you to view past HCP services and future Support at Home services in one continuous record.

Support at Home Service Catalogue Included

All government-defined Support at Home services are preloaded and ready to configure. Set pricing and service availability easily, and convert your existing HCP offerings for seamless claiming from day one.

Reporting
& Analysis

Access ready made out-of-the-box reports to support decision making.

Easy Data Access

Inerva Cloud Data is now available to all Inerva Cloud ERP customers. Securely sync your data into reporting tools like Excel, Power BI, SQL, and more.

Resident Select Supports Support at Home Providers Increase Revenue and Deliver Services Faster by Aligning Customer Budgets With Your Services, and Enabling Transparent Financial Conversations.

Resident Affordability Calculator

Quickly assess what participants can afford with automated tools.

Compliant Agreements

Instantly generate accurate, legal agreements. Ready for 1st Nov 2025 Support At Home reforms.

CRM and Brochures

Track enquiries, manage follow-ups, and showcase services visually. Custom brochures help residents make informed decisions at home.

Dashboards and Reporting

Gain visibility into sales activity and team performance. Turn data into insights to improve occupancy and outcomes.

Referral Management

Log, track, and report on referral sources with ease. Identify high-performing partners and optimise your sales funnel.

Enquiry Tracking

Capture and manage all sales enquiries in one place. Ensure no lead is missed and boost conversion rates.

Software Solutions for Residential Aged Care, Retirement Village & Home Care

50,000

beds managed through Inerva Cloud ERP and Resident Select

500+

residential facilities supported

20+

years serving Australia Aged Care

200+

customers across Australia

Ready to Operate More Efficiently?

Reach out today to reduce admin overwhelm and optimise your aged care operations.