Home Care Providers

Boost revenue and deliver services faster with clear budgeting, streamlined agreement processing, and confident financial conversations with customers.

3 Ways Resident Select Helps Home Care Providers

Improved Revenue

By reducing unspent funds balances, home care organisations can improve revenue. The budgeting tool helps ensure that customers’ entitlements are matched with appropriate services, leading to more efficient use of funds and increasing overall revenue.

Clearer Client Communication

Home care customers can quickly understand what services they can afford with the help of simple, clear reports. This results in more transparent conversations between customers and case managers, speeding up the service delivery process and improving the customer experience.

Streamlined Operations

The CRM system and reporting tools allow easy tracking of customer details, reminders, and activities. In addition, the inbuilt brochure and legal agreements simplify the process of managing services, reducing unnecessary visits and double entry of data, making the workflow more efficient for case managers and care advisors.

Help your Home Care customers make informed purchases quicker

Budgeting Tool

  • Matches customers’ entitlements and budget with your services
  • Include up-front purchases as well as ongoing services
  • Suitable for self-funded customers

Reporting for Management

  • Detailed sales activity and reporting for planning, coaching, and management
  • Assess your sales activity & referral performance at a glance

Inbuilt Brochure

  • Easy to maintain visual overview of your services with text and photos

Legal Agreements

  • Home Care Agreements at the touch of a button

Client Relationship Management System (CRM)

  • Customer details, reminders and activities recorded
  • Email functionality with inbuilt templates for easy communication

Benefits for everyone in Home Care

Home Care Operators

  • Improved revenue by reducing your customers’ unspent funds balances
  • Differentiate yourself from your competitors
  • Measure sales performance
  • Empower staff with resources to do their jobs more efficiently
  • Keep up to date with funding changes

Home Care Case Manager/Care Advisor

  • Reduce unnecessary visits and highlight what’s affordable immediately
  • Understand your customer’s true needs
  • Easy to maintain list of service offerings
  • Reduce double entry of data using API functionality

Home Care Customers

  • Know quickly what can be purchased with your government
  • Ensures clear and concise conversation
  • Quicker service delivery
  • See what’s affordable with a simple report

Software Solutions for Residential Aged Care, Retirement Village & Home Care

50,000

beds managed through Inerva Cloud ERP and Resident Select

500+

residential facilities supported

20+

years serving Australia Aged Care

200+

customers across Australia

Customer Story

“Since switching to Inerva, we've reduced the time spent on bank reconciliations from 3 days to just 2 hours. This has allowed our team to focus on higher-value activities, improving overall efficiency and productivity.”

Kim Hunt
Kim Hunt
National Sales Manager, Infinite Care

Discover Resident Select

Our team is ready to show how Resident Select can help you.