Donwood is a respected aged care provider located in Croydon, Victoria, operating 107 residential aged care beds, six retirement units, and a community care day centre. With plans to triple in size over the next decade, Donwood is focused on sustainable growth, operational excellence, and delivering high-quality care. Under the leadership of CEO Natasha Wilkinson, Donwood has built a strong reputation for community engagement, staff retention, and resident satisfaction.

Infinite Care, a leading aged care provider with 17 homes and over 1,900 residents, is committed to enhancing the customer experience. To improve its sales and admissions process, the organisation aimed to provide families with clearer financial guidance while streamlining compliance and administrative workflows.

Outlook Christian Living is a 96-bed aged care home with several retirement villages. Under the leadership of CEO Jacques de la Porte, the facility prioritises exceptional care, a strong community atmosphere, and data-driven decision-making to ensure sustained occupancy and financial stability.

Indigo North Health offers aged care, home care, and social support and is expanding with a new 50-bed facility. Director of Finance and Corporate Services, Sam Ridley, who has extensive experience in aged care, leveraged her prior Inerva implementation to improve efficiency and service delivery at Indigo North Health."

Fronditha Care is a leading aged care provider with a strong focus on serving the Greek-Australian community. Operating for over 47 years, Fronditha manages five aged care facilities across Melbourne and Newcastle, providing care for 490 residents. In addition, the organisation offers home care services to over 1,000 clients and manages 40 independent living units. Jim Scantsonihas, Executive General Manager of Residential Services, has been with Fronditha for nearly 30 years.

Riverview Lutheran Rest Home Inc, a regional facility located three hours northeast of Adelaide, operates as a residential aged care facility with 60 beds, along with 25 independent living units in a retirement village on-site. Under the leadership of CEO Nicolle Jachmann, the facility sought an integrated finance, payroll, and rostering system that was efficient, user-friendly, and capable of meeting compliance requirements.

Bedingfeld Park is a standalone, not-for-profit residential aged care facility with 70 beds and a commitment to delivering quality care efficiently.

BASScare, a leading aged care provider with a $70 million turnover, provides 266 beds across three residential aged care facilities and offers 165 independent living and assisted living units. Under CEO Craig Bardrick, BASScare experienced significant growth and operational complexity, necessitating robust technological solutions.