Inerva Implementation Frees Up 1.5 Full-Time Staff at Indigo North Health

The automation of manual processes has allowed us to  reallocate 1.5 full-time staff members to more strategic roles.

Sam Ridley

Director of Finance & Corporate Services, Indigo North Health

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The Challenge

• Prior to Inerva, Indigo North Health used manual spreadsheets and outdated systems.
• Inefficiencies in Medicare reconciliations, calculating refundable accommodation deposits, and managing supply chains.
• Processes were time-consuming, error-prone, and put a heavy administrative burden on staff.
• Old systems were fragmented, requiring separate programs for payroll, rostering, and other functions.
• Duplication of effort made it difficult to maintain accurate records and hindered operational efficiency.

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The Solution

Sam chose Inerva cloud ERP for the following benefits:

• Automated Processes: Streamlined Medicare reconciliations, refundable accommodation deposits, and supply chain management, reducing staff workload and errors.
• Integrated System: Combined payroll, rostering, general ledger, and fixed assets into one platform, eliminating the need for multiple systems.
• User-Friendly Interface: Improved staff adaptability, boosting productivity and efficiency.

The benefits we've experienced have been transformative, and I would definitely recommend Inerva to other aged care facilities.

Sam Ridley

Director of Finance & Corporate Services, Indigo North Health

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The Results

• Automated tasks with Inerva, freeing up 1.5 full-time staff from payroll, rostering, and finance to focus on strategic roles.
• Strong audit trails and compliance tools ensured transparency, accountability, and ability to meet strict audit requirements.
• Increased efficiency allowed staff to shift from manual tasks to more strategic, higher-priority roles.